'Surprising' Reader Reaction to Amazon-Hachette Dispute
The Amazon-Hachette dispute is having an impact on readers' attitudes about Amazon, according to the most recent Book Preview poll conducted by Codex Group. Of 5,286 book buyers polled by Codex between July 11 and July 19, 39.4% were aware of the dispute, and 19.2% of those aware of the dispute were buying fewer books from Amazon.
Those purchasing fewer books from Amazon reported buying more from other retailers. The top five alternatives in order of popularity were: Barnes & Noble, independent bookstores, B&N.com, used bookstores and Costco.
As a point of comparison, book buyers interviewed showed less awareness of several major authors than of the Amazon-Hachette dispute: 28% of them knew who Malcolm Gladwell is, and 35% were aware of Lee Child.
Peter Hildick-Smith, president of Codex, called the results "very surprising," saying, "It's the first time we've seen people react to something about Amazon in a way that wasn't positive." The results showed, he continued, that the dispute has "gotten a wider stage because of Stephen Colbert, James Patterson and others."








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At dinner on our first night in Cambridge, some of the
After a leisurely breakfast in a diner in Harvard Square, Carole, who's a wonderful combination of smart, soft-spoken and dryly witty, took Steve and me to the store to point out some of the changes the store has made recently. Under its new owners, Harvard Book Store has continued to be innovate in both high-tech and low-tech ways: it was one of the first stores to install an Espresso Book Machine, dubbed Paige M. Gutenborg (the winner of a contest that drew more than 500 suggestions), and it started a delivery service via bike. Recently the store launched an 
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The store facing the most immediate problem is
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Susan Spann