Foyles, the famous London bookshop, has returned to profitability after chief executive Sam Husain, hired in 2007, put an emphasis on making the 107-year-old store more customer friendly, having managers focus on the bottom line rather than just sales, adding some nonbook products, and--as the recession hit--maintaining staff, not cutting the marketing budget and charging full price on most books, the Guardian wrote.
Husain commented: "If you sell too cheaply you are going to have to compromise somewhere else. And we thought, 'Well, you can't compromise service, you can't compromise information, you can't compromise your display because that's all about making it a special place for your customer.' So our customers, I think, appreciate that. Some of them have even said, 'We are glad not to see those outrageous discount signs.'"
Although beloved by many bibliophiles, Foyles long had an "intimidating aura," multiple lines to buy a book, titles arranged by publisher and a revolving door for staff members.
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Congratulations to City Lights Bookstore, San Francisco, Calif., which has been named Bookseller of the Year by Publishers Weekly. Co-founded by poet Lawrence Ferlinghetti in 1953, City Lights specializes in literature, the arts and leftist political titles and is officially a landmark.
Congratulations, too, to Ron Koltnow, a Random House rep in New England, who has been named PW's Rep of the Year. PW quoted Hilary Emerson Lay of the Spirit of '76 Bookstore & Card Shop in Marblehead, Mass., who nominated Koltnow and called him "one of the most well-read and truly bibliophilic reps I have ever known... he loves his job more than anyone I know, book-business or otherwise."
Both winners will be subjects of stories in the April 26 issue of PW and be honored at BEA in New York.
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Congratulations as well to Politics and Prose, Washington, D.C., which on Thursday, March 18, will accept the Henry Edgerton Civil Liberties Special Recognition Award at the National Capital Area ACLU's 2010 Bill of Rights Awards Dinner.
On its website, the store wrote, "While making some brief remarks about how gratified we are, we will take the occasion to reflect on one of the many books that we have promoted over the years that frame a historical event crucial to the affirmation of the Constitution and civil rights."
One example of those kinds of book is the new title Supreme Power: Franklin Roosevelt vs. the Supreme Court by Jeff Shesol (Norton), about Roosevelt's effort to pack the Supreme Court in order to lessen the power of its conservative majority, "a wonderful reminder about the precarious existence of civil rights, even during the administrations of presidents who seemed to embrace them."
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Although Urban Think! Bookstore, Orlando, Fla., is closing at the end of the month (Shelf Awareness, March 2, 2010), the Urban Think! Foundation will continue and may take over the bookstore's space. Begun in 2008, the foundation supports a range of community programs as well as the Page 15 literacy initiative directed by Julia Young.
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Bookstore video of the day: from Words bookstore, Maplewood, N.J., for You Say Tomato, I Say Shut Up by Annabelle Gurwitch and Jeff Kahn (Crown). The authors' first scheduled appearance was snowed out and is rescheduled for April 2. Here co-owner Jonah Zimiles seems to have nicely channeled Gary Vaynerchuk in a video that took 45 minutes to set up and shoot. Thanks to Donna Paz for the tip!
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And in other video news, Dave Weich, formerly of Powell's, has launched the first of his ReadRollShow series: a 13-minute interview Weich conducted with Joshua Ferris, whose The Unnamed was published in January by Reagan Arthur Books. They talk about his books, literature in general and more. Daniel Pink, who calls Ferris's first title, Then We Came to End, essential reading in his new book, Drive, makes a cameo.
ReadRollShow offers "candid interviews with celebrated authors and artists. And probably, eventually, with people who are neither authors nor artists, nor celebrated, but who, undeterred, snuck into our studio and started talking." The series is presented by Live Wire! Radio and produced by Sheepscot Creative.
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A panel on Book Marketing Online, sponsored by the Women's National Book Association, will be held this Thursday, March 18, in New York City, the reprise of a panel a year ago (which, for this subject, might as well have been a century ago). Among subjects to be covered: LBS (location-based social networking) like Foursquare, Gowalla and Yelp.
Panelists are Fauzia Burke, president of FSB Associates; Peter Costanzo, director of online marketing, Perseus Books Group; Andrea Fleck-Nisbet, digital/online sales and marketing director, Workman Publishing; Ron Hogan, director of e-marketing strategy, Houghton Mifflin Harcourt; Kelly Leonard, executive director, online marketing, Hachette Book Group; Kate Rados, director of digital initiatives, Chelsea Green Publishing; and Abby Stokes, teacher and author of Is This Thing On?: A Computer Handbook for Late Bloomers, Technophobes, and the Kicking & Screaming. Moderator is Susannah Greenberg, Susannah Greenberg Public Relations.
Questions may be e-mailed in advance to publicity@bookbuzz.com. Appropriately, the panel already has a Twitter hashtag: #wnba318.
The panel will be held 6-8 p.m., on Thursday at the Association of American Publishers offices at 71 Fifth Avenue, 2nd floor (at 15th Street). Reception follows. Admission is free to WNBA and AAP members; $10 for non-members. Seating is limited. RSVP to programs@wnba-nyc.org.