Booksellers, Others Prepare for Possible UPS Strike
With negotiations between UPS and the union representing 340,000 UPS workers at a standstill, it becomes more likely that a strike could begin at the end of the month, when the current contract expires. In June, UPS's unionized workers overwhelmingly voted to authorize a strike.
Already the book industry is beginning to make preparations. Over the weekend, the American Booksellers Association advised booksellers to prepare in a variety of ways:
- Prioritize returns for July. "Even if you don't ship returns with UPS, expect the system to be backed up."
- Order more titles, "cash and space permitting."
- Order fall author events books early, "cash and space permitting."
- Request an increase in publisher account credit limits to allow for higher orders.
The ABA also suggested booksellers enroll in its PartnerShip program to save on FedEx Express and FedEx Ground. It noted: "FedEx will most likely experience delays, but PartnerShip may help you save time and money as you coordinate deliveries."
In a similar vein, last week Ingram sent a service alert that stated: "In anticipation of a potential UPS work stoppage on August 1st, we strongly encourage everyone to be ready to stock up with enough inventory to meet customer demand. We recommend ordering as early as July 25th prior to UPS service disruption. We will continue to monitor the situation and provide any necessary updates to ensure your business continues operating as normal."
The Poisoned Pen bookstore, Scottsdale, Ariz., has gone so far as to urge customers to order wanted titles earlier than they might otherwise, writing, "With the potential UPS strike disruptor we have had to order all event books and new titles well into September right now. They are shipping in early to be held. Wherever will we put these thousands of new books?
"It's crucial you order NOW because we may well not be able to increase any orders. Seriously... Now!"
Similarly the Country Bookseller, Wolfeboro, N.H., posted on Instagram: "We've been warned by our publishers and distributors that the impending UPS strike may affect deliveries heading into August. Order now to ensure we will have any titles you are in need of when you arrive."
Several booksellers contacted by Shelf Awareness said they are making plans in anticipation of a UPS strike.
Valerie Koehler, owner of Blue Willow Bookshop, Houston, Tex., said the store has placed all August event orders so they will be on hand (unless they haven't been released yet), but otherwise hasn't changed ordering patterns. She noted that "almost all" of the store's incoming shipments from publishers are delivered by UPS, while all its outbound shipping is done via Fedex Ground or USPS. She added, "My UPS driver is in the camp of 'it will be solved quickly.' It is my sincere hope that my driver is correct."
Another store is considering driving more than 200 miles to several major publisher and wholesaler warehouses to replenish supplies if a strike occurs and lasts for a while.
Some publishers are also advising booksellers to order early, and a few have changed pub dates to lessen the impact of a UPS strike.
At Penguin Random House, the company is reviewing all PRH and PRH Publisher Services initial title orders and, when possible, shipping them one to two days sooner than usual. The company also advises that any accounts with an August author appearance for a PRH or PRHPS title should contact the publisher to get an early shipment of books for the event. PRH noted, too, that the potential strike would most affect shipment parcels of less than 300 lbs.