Borders Part I: Three Top Execs Replaced
On the same day it announced that sales during the holiday period had fallen 11.7% (see following story), Borders replaced several top executives, including president and CEO George Jones and CFO Ed Wilhelm.
Effective immediately, the new president and CEO of Borders is Ron Marshall, most recently principal of Wildridge Capital Management, a private equity firm he founded three years ago. Before that he was CEO for a food distribution and retail company as well as executive v-p and CFO of Pathmark Stores and earlier held senior management positions at Crown Books--the defunct bookselling subsidiary of Dart Group--and Barnes & Noble College bookstores.
Jones joined Borders in July 2006 and initiated major changes in the company, including selling much of its international operations, developing new concept stores, selling online without the help of Amazon, cutting expenses, trimming poorly performing stores and more. At first blush, it seems that the shift won't be so much one of strategy but how quickly that strategy is applied.
In a statement, board chairman Larry Pollock said, "Progress has been made by Borders Group over recent quarters within the challenging economy to reduce debt, improve cash flow, cut expenses, enhance inventory productivity and improve margins, but it is imperative that the company more aggressively attack these initiatives to address its long-term future. We are confident that Ron Marshall, with his strong financial and turnaround expertise, vast retail experience and specific bookstore background, is the right choice to lead a new management team and boldly take these efforts to the next level."
For his part, Marshall called Borders "a powerful brand with millions of loyal customers who love to shop in the stores. These are tremendous assets that can be built upon once the balance sheet is strengthened and the company is on more solid financial footing. I've led turnarounds at other retail organizations and look forward to leading a new management team at Borders to drive profitability and help ensure lasting success for this great name in retail."
Wall Street appeared to approve of the changes: on a day the Dow Jones Industrial fell almost 1%, Borders stock rose 29% and closed at 58 cents a share on three times the usual volume.
Marshall was busy yesterday calling publishers "to reassure them of the retailer's viability," according to the Wall Street Journal. Several publishers expressed concern about the bookseller but said it is current on its bills.
Mark Suchomel, president of Independent Publishers Group, told the paper, "They've got issues to address, including getting books onto the shelves faster and more efficiently."
And David Young, CEO of Hachette Book Group, said that Marshall told him "he is absolutely hell-bent on insuring that Borders is the first choice for the serious book buyer."
(By the way, kudos to Forbes.com for its headline: "Marshall Plan for Troubled Borders.")
Other Changes
Replacing Wilhelm as CFO is Mark Bierley, who joined Borders in 1996 and was most recently senior v-p, finance. Wilhelm joined Borders in 1994 and had been CFO for the last eight years.
Anne Kubek has been appointed executive v-p, merchandising and marketing, replacing Rob Gruen, who joined Borders two years ago and had earlier worked with Jones. Kubek has worked for Borders since 1990, when she was an assistant manager at the Rockville, Md., Borders. She moved to the corporate office in 1996 and was most recently senior v-p, Borders Stores.
Dan Smith has been named to the new position of chief administrative officer. He has worked at Borders since 1995 and remains executive v-p, human resources, and will be responsible for the information technology group, too.