Vice President, Digital & Online Sales
1290 Avenue of the Americas, New York, NY, United States, 10104
Position: Full-Time, Hybrid
Essential Duties and Responsibilities:
- Lead, mentor, and develop a team of Online sales directors, national account managers and metadata managers ensuring clear communication, goal alignment, and ongoing professional development. Drive a culture of performance excellence and operational efficiency.
- Collaborate with the EVP of Sales to define and execute the digital and online sales strategy across print, digital audio, and eBook categories. Lead the team in delivering robust, sustainable growth through strategic operational planning and data-driven decisions.
- Identify and implement operational improvements to streamline sales processes, reduce friction, and increase efficiency. Leverage analytics and data to continually assess the effectiveness of sales strategies and refine tactics to drive business growth.
- Serve as the primary point of contact for key online accounts, including Amazon, for all aspects of sales and operations. Build and maintain strong relationships, identifying opportunities to increase revenue through enhanced merchandising, title placement, and promotions.
- Partner with internal teams including IT, Operations, and Publishing to ensure alignment on metadata, file management, and catalog issues. Proactively address any internal challenges related to product availability, title placement, or digital assets.
- Utilize Amazon and other online retail data to develop actionable insights for your team, leadership, and key stakeholders. Regularly track and report on sales performance, trends, and opportunities to ensure consistent growth.
- Work closely with our metadata team to ensure optimization to improve discoverability and sales
- Be the key point of contact for resolving complex issues related to online sales, inventory, cataloging, and customer service. Quickly identify solutions to ensure a seamless experience for both internal teams and external customers.
- Represent HBG in meetings with Amazon and other online retail partners. Lead regular calls, discussions, and strategy sessions to align priorities and drive the business forward.
- 10+ years in publishing or online retail, with a focus on managing national or large online accounts. Proven track record of leading digital sales initiatives and teams, particularly with major online retailers like Amazon.
- Extensive experience managing and mentoring a team of employees, fostering a collaborative and high-performance environment.
- Strong strategic planning skills with a hands-on, data-driven approach to solving complex business challenges. Ability to adapt quickly to changing market conditions with a focus on aligning team efforts with overall business goals.
- Deep understanding of the publishing industry, digital sales channels, and online marketing tools. Expertise in Amazon’s platform, including merchandising, analytics, and promotional strategies a plus.
- Exceptional verbal and written communication skills, with the ability to present complex data and strategic plans to senior leadership and external partners.
- Advanced proficiency in Excel and other analytical tools. Able to interpret large datasets, track KPIs, and make data-driven decisions to optimize sales performance.
- Self-motivated and collaborative with a strong sense of ownership. Demonstrated ability to work cross-functionally and drive initiatives to completion.
- Ability to travel as needed to meet with clients, attend industry events, and collaborate with internal teams.
- Willingness to work in a fast-paced environment
To submit your application, click here.
About Hachette Book Group:
Hachette Book Group (HBG) is a leading U.S. general-interest book publisher made up of dozens of esteemed imprints within the publishing groups Basic Books Group, Grand Central Publishing, Hachette Audio, Little, Brown and Company, Little, Brown Books for Young Readers, Orbit, Running Press Group, and Workman Publishing. We also provide custom distribution, fulfillment, and sales services to other publishing companies. Our books and authors have received the Pulitzer Prize, National Book Award, Caldecott Medal, Newbery Medal, Booker Prize, Nobel Peace Prize and other major honors. We are committed to diversity in our company and our publishing programs, and to fostering a culture of inclusion for all our employees and authors. We are proud to be part of Hachette Livre, the world’s third-largest trade and educational publisher.