Renting Rental Books: Publishers to Help Stores?

Several sessions at the NACS meeting in Orlando, Fla., last month focused on rental textbook programs, covering both established ones, some of which have been in existence for more than a century, as well as a possible new business model that would involve publishers renting textbooks to college bookstores, which would in turn rent them to students. Schools, stores and students are interested in rentals as a way of lowering textbook costs for students.

At one brainstorming session, several publishers canvassed booksellers in attendance about the concept of renting textbooks to college stores, which as Tom Hoffa of Pearson Education said, is "merely at the idea stage."

Publishers are considering textbook rentals, participants said, because "the biggest hurdle to a traditional rental program is startup costs," Hoffa said. Research done in connection with a decision by the University of North Carolina board of governors to mandate either a buyback guarantee or text rental for large introductory courses estimated that start up costs for a full-scale rental operation would be $8 million. Another estimate figured that establishment of a text rental program costs $1 million per 1,000 students. Among those costs, of course, are the textbooks themselves as well as storage space.

David Serbun of Houghton Mifflin emphasized that publishers are interested in renting textbooks because it would be better to "sell more units on a lower price even on a recurring basis. It's a different kind of business model that flattens things out for us."

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Mike Coston, director of the university bookstore at Appalachian State in North Carolina, outlined the store's textbook rental program, which began in the 1930s and is a university policy. Under the fee-based program, which costs a full-time undergraduate $82 per semester, last year the store rented out more than 800 titles (including some old editions) and estimated it saved about $5 million for students. The store sells texts, too. The value of the store's rental inventory is about $3 million compared to a little more than $2 million three years ago.

Coston said that space has been an issue and emphasized that the store's model of selling and renting textbooks in the same place made it "the most difficult model of renting to get into." Other stores with rental programs have separate sales and renting facilities.

"Rush" is not as dramatic as one would think, Coston said, observing that "it's amazing how many students don't come in to pick up a rental book until just before final exams."

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Chuck Kissel, director of the Titan Shops at Cal State Fullerton, which has 36,000 students, described the school's two-year-old textbook rental program. "We believe we are the first university of our size to roll out a text rental program," he said.

The program has a prominent position in the store and is title-based, meaning that the student pays when he or she selects the book. For books offered, students are given four options: they can rent the book, buy a new copy, buy a used copy or buy the e-text. On most titles, the store saves 65% for students and on some titles the savings are 75%. The store offers the rentals unbundled but does sell bundled material separately. It aims to rent out only new editions.

In the fall of 2006, Cal State Fullerton offered 17 rental textbooks; 3,592 were rented and brought $117,138 in rental income and resulted in $227,542 in savings to students.

For books that are part of the program, the store has gotten commitments from the faculty to use the text for at least two years. As is usually the case with rental programs, the greatest demand is for texts for introductory and major core classes.

Kissel said his store was interested in the possibility of renting textbooks from publishers "because coming up with capital [for a traditional rental program] is challenging." He added that he liked it that the model "involves bookstores. This is key to both stores and publishers as we move forward."

The rental program has had several major benefits for the Cal State Fullerton bookstore, Kissel continued. For one, "For the first time in a long time, the campus and students see us as doing something about the price of textbooks."

In addition, in contrast to general trends, overall textbook unit sales are increasing at the store, which Kissel attributed to the rental program. "Many students visit us online and build textbook purchases around the rentals."--John Mutter

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