Remainders: Common Denominator at Many Bookstores

Despite amazing prices that help the bottom line and interesting titles that can spice up a store, the remainder market remains an often murky phenomenon for many independent booksellers. Last October, at the biggest U.S. remainder book fair, CIROBE (the Chicago International Remainder and Overstock Book Exposition), Shelf Awareness talked with four independent booksellers with years of experience buying and selling remainders. Here they offer their observations and tips about this quirky but rewarding part of the business.

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First, the logical reasons for stocking remainders. "Remainders are a way for a store to set itself apart from competitors," Mark Mouser, general books manager at the University Book Store, Seattle, Wash., told Shelf Awareness. "Remainders give the customer a great deal, but have the latitude to pay the bills."

With frontlist titles, most stores "are all basically representing the same titles and following the publishers' marketing campaigns," Mouser continued. "With bargain books, there is a huge difference in what customers see at the chains and independents. For example, most of Barnes & Noble's offerings in this area are promotional and proprietary publishing. There are very few true remainders, and if they do them, they're very commercial."

Some booksellers believe remainders "devalue the integrity of new books," Mouser noted. "But that definitely is not our experience."

Gayle Shanks, co-owner of Changing Hands, Tempe, Ariz., emphasized that certain genres "are difficult to sell at full price but work as remainders." Like Mouser, she appreciates remainders' margins. Because of their economics, "gifts and remainders are no brainers," she said.

Remainders can be a fun challenge, too. Carole Horne, general manager of the Harvard Book Store, Cambridge, Mass., noted that at many remainder booths she sorts through a thousand books "to find the 15 that work for us. It's always so great when you find one. It's like Filene's Basement!"

In addition, "there's nothing you have to have," Horne said. "You can focus on what will sell the best, not how it's promoted or whether it's on the New York Times bestseller list."

The Art, Science and Hard Work of Buying

Bob Sommer, co-owner of Changing Hands, cautioned that "it takes a couple of seasons for a bookseller to understand the market."

Horne agreed, calling remainder buying "its own special category of buying. It requires a funny combination of gut sense of what will sell as a remainder and being willing to beat the bushes to find the odd things that no one is finding. You have to stay on top of what's available and get them before they're gone. It's a combination of science and art and hard work."

She added that the best remainder buyers "develop an instinct for books that may do O.K. as new hardcovers but will be special as remainders. Sometimes you remember or check stock and see how they did in their earlier incarnations."

At Changing Hands, some of the categories that work best as remainders are cookbooks, art books, fiction hardcover and children's hardcover. For example, Shanks said, "I can no longer buy more than two or three copies of a new art book. They're in the $50-$75 range. But as remainders priced at $20-$30, they work."

The Harvard Book Store does really well, Horne said, with art, architecture and photography books, which as remainders "can have a pretty high price but are a great deal compared to the list price." Other strong categories are literary fiction, history, biography, essays--"a lot of the same stuff we sell well as new books." The store also sells remainder children's books and cookbooks, but not many craft titles. The store sells very few promotional books.

Display

Gayle Shanks lamented the misperception that remainders are "great disaster books" about such topics as hurricanes and the Hindenburg explosion. As Bob Sommer pointed out, remainder titles vary widely in terms of quality and allow a bookseller "to distinguish the store. There is such a selection that you don't have to buy crap."

University Book Store in Seattle displays remainders "in the front" and makes them an impulse item, Mouser said. "We like to stack them up and blow the stacks out." He adds that he does not like to treat remainders as "second-class citizens. When you do that, customers pick up on it. I like customers who look on remainders as a good opportunity to build a fine library on a budget."

Harvard Book Store stocks some remainders on its main floor, "on the right and wrapping around the windows," Horne said, with newest arrivals featured. Some 45% of the basement is remainders; the rest of the stock in the basement is used.

Remainder trends

Among changes that the booksellers have noticed in recent years, sometimes chains or remainder dealers buy a complete lot of remainders, so that "we're fighting over midlist rather than frontlist," as Bob Sommer put it.

Mark Mouser lamented that some major publishers would rather pulp overruns than sell them as remainders. Books destined for pulping often make it to the market anyway. "It would be better to make sure that everything [involving these titles] is done aboveboard and all get a fair shot," he said.

Another change: remainders are sold online, too, of course. Several booksellers said this has made their work easier, but others said that they need to see many of the books before buying them. Also some purchasers of online bargain books are consumers, further adding to the buying competition.

Mouser begins stocking up partway through the year for the holiday season. At CIROBE, which is always in late October, "I'm hoping to find great coffee table book gifts. I'm looking for true remainders and great titles with general appeal." Buying has become "more subtle than it used to be," Mouser continued. "We're not buying 300 copies of a hot title." And he buys more promotional gift titles than he used to. CIROBE remains important for us "to get enough stock to get through December."

One of the joys--and difficulties--of remainders is the sense of the hunt. By definition, remainders are not going back to press soon. Good material can disappear quickly. As Mark Mouser put it, "You snooze, you lose."

As a result, booksellers need to adopt what Bob Sommer called "the zen of remainder buying." He explained: "You can't focus on what you missed. You have to remember that there is always more to find."--John Mutter


CIROBE, held this year October 26-28 at the Hilton Chicago, is the largest remainder show in the country and draws a range of American and international dealers and booksellers. There are also two remainder shows in Atlanta, Ga., the Spring Book Show, which will be held March 28-30 at the Georgia World Congress Center, and the Great American Bargain Book Show, to be held next August at the same site. This year for the first time, BookExpo America had an extra early day for bargain book buyers and sellers. The next BEA will be held in Los Angeles May 29-June 1.

A tip about CIROBE: for many buyers and sellers, the show starts when dealers begin selling in hotel breakout rooms
a few days earlier than the show's official opening.

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