Along with veteran booksellers Valerie Koehler of Blue Willow Bookshop in Houston Tex., and Shane Mullen of Left Bank Books in St. Louis, Mo., Shelf Awareness recently presented a webinar on connecting customers to difficult topics. Shane and Valerie shared some best practices from their years of experience. They talked about how to create a space where customers can feel comfortable browsing books, and about how they engage with the customers. Useful information for any bookseller or librarian! The conversation was followed by title presentations from Magination Press and Difference Engine. A recording from the session can be found here.
Would you like to be involved in a future webinar as a bookseller? Would you like to sponsor your own webinar as a publisher? Please reach out to Shelf Awareness publisher Matt Baldacci and we'll work together to create a useful and powerful presentation.